Players who are looking to play on one of the largest American online casinos will be hard pressed to find a name bigger than BetOnline. The platform was ranked as the second biggest online casino in the United States throughout 2014 and is one of the biggest names in the live dealer experience that supports US-based players. It's also one of the longest running casinos, too, having been in operation for over 12 years with an excellent reputation within the gaming community. However, what makes BetOnline such a popular choice amongst American players? Let's take a look at what's going on beneath the surface.
BetOnline isn't the newest name on the block. Having been around for over 12 years, the casino has seen its fair share of changes and modernizations, which have recently included the addition of a live dealer feature that has entertained players in droves. They first started as an online sportsbook when the Internet was first establishing itself within private homes, which was a resounding success. However, they soon branched out into the casino world as computer hardware and general technology continued to improve over time.
BetOnline brands itself as being more than what you might expect from an average American online casino. One of their biggest selling features, which is the one I found to be best for my own needs, is their drive to pay players as quickly as possible when a withdrawal request is made. This is something that's rather unique in the online casino scene for Americans. The industry norm currently stands at about eight business days for the majority of withdrawal transactions to be processed, but BetOnline aims to pay its players within a 24 hour window. I personally found a withdrawal request to be made within three days – still a huge improvement over an over week long wait from other platforms. This is a testament both to their own financial standing and their firm market placement within the casino world. All American online casinos are subject to “Know Your Customer” laws that restrict transaction times greatly while security checks are carried out, which is perhaps why my withdrawal took a little longer than their website norm, but many platforms take their time to carry out these checks. BetOnline doesn't hang around.
Each of the games offered by BetOnline is accompanied by a live dealer, who broadcasts from an actual casino-style table and performs the actions you request (like handing your seat position a card when you hit during blackjack). This is one of the most innovative features to hit the online casino scene in recent years and it's been met with resounding praise thanks to the further advances in technology that computer users are able to purchase for themselves, like better systems altogether. However, it does mean that those with relatively older systems might not be able to use BetOnline to its fullest extent.
One of the biggest and noteworthy improvements to the live dealer experience over the traditional animated cards and wheels of casinos from yesteryear is the fact that players can see what's happening on the casino's end. This reduces the chance of fraudulent activities on behalf of the house, which is something that BetOnline hasn't been accused of in the past. I found the streams to be fast and responsive to my actions. There wasn't a hint of lag, which would otherwise caused me to think something was amiss on the casino's end.
The catalogue on offer at BetOnline is an acceptable one ranging from popular card games like blackjack and three card poker through to other casino mainstays like roulette and craps. There are also a wide range of slot machines should players prefer to hit the heels although these aren't accompanied by live dealers.
BetOnline is one of the few American online casinos to offer cashback promotions on your losses. If you hit a rough patch and otherwise experience significant losses, then you'll be eligible to apply for a refund of up to 10% of your losses. This is one of the largest cashback promotions available to those who play on American online casinos. There are also sign up and deposit bonuses. For new players, any deposit is eligible for a 25% match up to $900 and only requires a 50x turnover in order to make it your own. This is one of the most competitive offers available today. Established players will be eligible for the “Highroller” deposit bonus where deposits will be matched 100% up to $1,000, but this will only be on the first deposit made within any one calendar month.
BetOnline has one of the fastest payout processes for online casinos in the United States. Those who choose to receive their withdrawals by Western Union or MoneyGram can receive their withdrawals in as little as 24 hours. These are perhaps the most popular options not only for their speed, but also their low withdrawal requirements as you can withdraw your winnings with as little as $100 per transaction. Other transactions, like checks in the mail or bank wire, will be subject to a $500 transaction minimum.
Customer service options are available through e-mail and localized telephone numbers with a reply window of around 24 hours. I found this to be the truth as test queries generated an acceptable reply within a day after submitting it.
It's hard to become one of the leading names in American online casinos without a solid foundation of player satisfaction and innovative features. BetOnline does both of these and does so quite well. I'd happily recommend this platform to others.
Author: Steve Mitchell